We have a dedicated team to help your business, contact us today to find out more

Contact us

Frequently Asked Questions

How do I get started manufacturing and importing from China?

This is the first question that is on everyone’s lips and in fact it is very easy to get started. Simply contact us today to speak with a member of the team to discuss your product or designs ideas. We will be able to answer any questions you have about the process and get an idea of costing.

How much does it cost to set up a supply chain from China?

We have a range of options to suit your budget, timeline for delivery and level of supply chain management required. Contact us today to find out more information of the process, costing and timeline.

How do you ensure the factory that is audited is the same factory that produces the product?

Our team are on hand to carry out onsite inspections during mass production, so that we can see the actual product being made on the production line and we will take random sample units to carry out quality control inspections to AQL standards. Contact us today to find out more about our inspection process.

We are having problems with our current supplier, can you find us a new manufacturer?

We work with many companies that experience product or supply chain issues and use our services to help them find a new supplier, which are inspected and audited to ensure the issues are resolved and production gets back on track. Contact us today to find out how we can resolve supply chain issues and find the right supplier to meet your requirements.

I have a product idea or design, can I get it manufactured in China?

Yes, we work with a lot of companies at various stages of design and can often make samples or prototypes from ideas, designs or CAD drawings. If you have an idea or product design, contact us today to discuss how we help get a prototype and manufacture the product in China.

How do I know what certification or testing standard to test my product to?

This depends on the product and regulations of the target market or import country, which will determine if a product needs certification. If the product is not correctly tested and certified you may not be able to import the product or sell the product in any market. Speak to a member of our team who will be able to help guide you on testing requirements for your country of import.

We have an existing supplier, can you carry out Quality Control inspections on our behalf?

We work with many companies that have existing suppliers and need additional Quality Control inspections to reduce waste and cost. Speak to a member of the team to find out how using our Quality Control services can help you reduce waste products or materials and ensure your goods are made to the correct standards.

How do I know which is the best and most cost effective shipping method?

This largely depends on the goods being shipped as well as their volume and weight. We are able to calculate the best shipping options taking into account local and destination charges and work out whether bulk airfreight, LCL (less than container load), or FCL (full container load) would be the most cost effective or time sensitive method of shipment. Contact us today to find out more about shipping rates and how we can optimise your supply chain.

What happens if I don't declare or give inaccurate declarations to customs in China or port of import?

Failure to properly declare, classify or provide the necessary certifications for goods clearing customs can result in long delays, fines, incurred fees and in some instances criminal prosecution. This is why our team of specialists arrange all of the documentation and certifications to ensure your goods are exported and imported without issues. Contact us today to find out how we can help you export goods from China and clear customs for import.

How are shipping rates calculated for different modes of transport?

Shipping rates are calculated depending on the mode of transport used and are costed on volume, weight or volume weight. Additional costs also include handling and service charges, local and destination charges, customs clearance fees, documentation and packing costs to take into consideration. Costing international shipments are very complex and if not done correctly can land you with unexpected costs. Speak to a member of our team to find out more about shipping options, costings and timelines.

At China Global Sourcing we have a team of dedicated specialists to answer all of your questions

Our team are on hand to answer your questions and ensure you have all the necessary information to keep up to date with sampling, production and shipping.  If your question is not answered above, please contact us and a member of staff will be able to discuss your query and point you in the right direction.

Explore Supply Chain Solutions & Services

Product Sourcing

Our consultants assess your product designs, specifications & branding requirements and tailor a solution for your business.

Learn more

Factory Inspection

We carry out a range of onsite factory inspections & audits to assess suppliers capabilities, production lines, practices, materials, products & certi...

Learn more

Sampling & Prototyping

We source the right supplier to make customised samples and prototypes based on your design, specification or OEM branding requirements.

Learn more

Testing & Certification

We use recognised laboratories to test and certify products, to regulatory & safety standards such as; CE, UL, SAA, FC, BIS, SASO, IEC, REACH, RoHS, C...

Learn more

Custom Manufacturing

We can help you source the right supplier to manufacture customised products to your design, specification and certification requirements.

Learn more

Quality Control

We carry out onsite quality control inspections to AQL standards, sample inspections, production Quality Control and pre-shipment inspections to elimi...

Learn more

Customs Clearance

We arrange the necessary paperwork for China Customs, as well as certificates (COO) & free trade agreements to clear customs & pay duties at the port ...

Learn more

Worldwide Shipping

We provide worldwide airfreight & container shipping and arrange certification & customs clearance at port of destination for onward delivery.

Learn more

Get Started Now

Contact us